Struck a service while digging? Here's exactly what to do
GeoRadar Australia

Underground asset management · Queensland

Know exactly what's
underground before you dig.

GeoRadar Australia locates, exposes and maps the cables, pipes and services hidden beneath your site - so every dig is a safe one. Cable & pipe location, hydro excavation, drain cleaning and CCTV pipe inspection across Bundaberg, Rockhampton and Emerald.

DBYDDial Before You Dig accredited
2008Family owned & operated
3QLD branches, regional coverage
±50mmLocated & depth-marked on site

If you've struck a service

Hit a cable, pipe or main? Work through this, in order.

A strike is serious - but a calm, ordered response keeps people safe and limits the damage. Here's exactly what to do.

  1. 01

    Make the area safe

    Stop work immediately. Keep everyone clear of the service and don't move plant or machinery near it.

  2. 02

    If anyone's in danger, call 000

    Escaping gas, fire, injury or an electrical hazard means Triple Zero first - every time.

  3. 03

    Notify the asset owner

    Call the emergency line for the network you've struck - electricity, gas, water or telco - so they can isolate it. The number is on your Dial Before You Dig plans.

  4. 04

    Then call GeoRadar

    Once the area's safe, we'll get a certified locator to site to find and safely expose what's there - so you can assess the damage and dig on without a second strike.

Call (07) 4331 5588

Struck something on an active site? Call as soon as the area is safe. During office hours we can usually have a crew heading your way the same day, worked in around the jobs already running near you.

Planning your next dig? Locating and marking services before you break ground is the surest way to avoid a strike in the first place. Cable & pipe location →

How a job runs

From unknown ground to a clear record

A straightforward process that takes you from "we're not sure what's down there" to a documented, dig-ready site.

  1. 01

    Locate

    We find and identify every underground service in your work area using EM locators and ground-penetrating radar.

  2. 02

    Mark

    Each service is marked on the surface with its type and a depth measurement, so your crew knows exactly what's below.

  3. 03

    Expose

    Where you need eyes on the asset, hydro excavation safely daylights it without a strike.

  4. 04

    Report

    You receive a clear record of what's below - ready to hand to designers, engineers and asset owners.

The region's underground authority

Central Queensland's underground locating specialists

Since 2008, civil, mining, utility and government teams across the region have trusted GeoRadar to tell them exactly what's beneath their site - and to expose it safely. Subsurface work is all we do, and we're built to do it better than anyone locally.

18+Years locating Queensland's underground
3Regional branches, one local team
4Specialist subsurface services
100%Dial Before You Dig accredited crew

Download our capability statement (PDF)

Certified & accredited

  • ISO 9001 Quality Management - certified by Global Compliance Certification
  • ISO 14001 Environmental Management - certified by Global Compliance Certification
  • ISO 45001 Occupational Health and Safety - certified by Global Compliance Certification
  • CERTLOCCertified Locating Organisation
  • DBYDCertified Locator
  • 2017Central Highlands Business Excellence Winner

Trusted by contractors and asset owners across Queensland

Who we work with

Trusted on sites across Queensland

Civil & construction

Service location, potholing and as-built mapping that keeps projects on program and incident-free.

Mining & resources

Compliant locating and non-destructive excavation around live infrastructure on and around site.

Utilities & telco

Locate, expose and verify power, water, comms and gas assets for maintenance and upgrades.

Local government

Underground asset records, leak detection and drainage maintenance across council infrastructure.

What clients say

Trusted on the jobs that can't afford a strike

Example placeholders - replace with real, client-approved quotes and names before go-live.

“They located and potholed every service before we trenched - not one strike across the whole job. That's exactly what you want.”
[Client name]
[Site Manager · Civil Contractor]
“Accurate depth marking, clear reporting and a crew that knows the local ground. GeoRadar is our first call before we break ground.”
[Client name]
[Project Engineer · Utilities]
“We had a near miss on site and they had a locator out to us the same day. Saved us a fortune and a world of trouble.”
[Client name]
[Foreman · Construction]

Why GeoRadar

Excellence is no accident. Safety is paramount.

Striking a live cable, gas main or water service isn't just an expensive delay - it's a serious safety risk. Since 2008 we've helped Queensland contractors avoid exactly that, combining the latest locating technology with operators who know local ground.

  • Dial Before You Dig accredited, certified locators
  • Real-time location and on-site depth marking
  • Non-destructive hydro excavation - no strikes
  • Clear records you can hand to engineers and asset owners
  • On time, on budget, and safe - every job
More about us
GeoRadar locators opening an access pit on a residential verge
Jimmy Wilkins interviewed in GeoRadar workwear

Meet the owner

Jimmy Wilkins

Jimmy took over GeoRadar as a one-man band - locating, potholing and backfilling every job himself - and built it into a three-branch team. Now he's on a mission to bring more young people into the trade. Hear his story.

Recent work

Proof in the ground

View all projects
GeoRadar crew locating services along an unsealed road corridor
Civil

Road corridor located & potholed - zero strikes

GeoRadar operators tracing a water service with a locator probe
Utilities

Town water network located and marked end to end

Service potholed cleanly at the base of a power pole
Mining

Live-site services daylighted safely

In the community

We back the region that backs us

From local sponsorships to lending a hand after the floods, GeoRadar is part of this community - not just working in it.

See how we give back

Find us

Three branches, regional reach

Operating from Bundaberg, Rockhampton and Emerald, we service the surrounding regions across Central and South East Queensland.

Branch

Bundaberg

21 Cummins Street, Bundaberg North QLD 4670

(07) 4331 5588

Branch

Rockhampton

23 Harris Crescent, Norman Gardens QLD 4701

(07) 4331 5588

Free, no-obligation quote

Have a dig coming up? Let's make sure it's a safe one.

Call now (07) 4331 5588